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Help desk and ticket support systems.
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Double Choco Latte
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 Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Unix
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Double Choco Latte is a GNU Enterprise package that provides basic project management capabilities, time tracking on tasks, call tracking, email notifications, online documents, statistical reports, a report engine, and more features are either working or being developed/planned. It can be displayed inside of a phpGroupWare installation or be used stand-alone. It is licensed under the GPL (GNU Public License), which means it is free to study, distribute, modify, and use.
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http://dcl.sourceforge.net
Added: 24-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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e11 Customer Relationship Management Solutions!
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Status:
Additional Info: No additional information available...
Restrictions: $4500.00
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Platforms: All
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Optimizing customers' experiences - increasing satisfaction and loyalty.
Managing hundreds and thousands of emails everyday? Assigning tasks to your team and keeping a track of what is happening? Leveraging intelligent, interactive communications to increase efficiency. Managing business intelligence about the customers?
Giving accurate and fast response to your customers everytime?
Measuring Customer Satisfaction & people performance.
Internal Customer and External Customer Service & Support.
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http://www.e11online.com
Added: 23-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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eCRM
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Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Unix, Linux
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eCRM
Mailing List Manager with many functions.
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http://www.featured-links.com
Added: 23-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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EdgePanel
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Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Unix
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Programmed in PHP with a SQL backend, EdgePanel v2 is a blistering fast application that gives you many options to choose from. The support desk allows you to store "canned replies", merge tickets, mass reply, open, close, e-mail clients, and much more! Keep track of your server hardware, allow clients to request IP's, view the live status of each server, and much more!
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http://www.renaxsolutions.com
Added: 21-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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eSupport
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Status:
Additional Info: No additional information available...
Restrictions: $14.95
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Platforms: Unix, Win NT, Linux, FreeBSD
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The most feature packed helpdesk that not only helps you to serve your customers better but also puts your customers back in control and help themselves.
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http://www.kayako.com
Added: 21-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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ExoPHPDesk
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Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Linux, Windows
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EXO PHPDesk - Allows companies to interact with their customers with easy to use interface, consists of Administrators, Staff and Members Area.
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http://php.exocrew.com
Added: 21-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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Ezy help desk software
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Status:
Additional Info: No additional information available...
Restrictions: $275.00
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Platforms: Unix, Linux
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In today's market, a majority of helpdesks are built for Internet service providers, but ezyhelpdesk can be utilized by a wide range of industries.
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http://www.ezhelpdesk.com
Added: 21-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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Free Help Desk QuickIntranet
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Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Linux,Winnt
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Our Free Help Desk Software is written in php and can be quickly implemented to serve your companies needs, and best of all its total free.
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http://www.quickintranet.com
Added: 21-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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guanxiCRM
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Status:
Additional Info: No additional information available...
Restrictions: Free
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Platforms: Unix, Win 2000/XP
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A comprehensive CRM designed for Asian firms. Is currently the only CRM capable to dealing with the Chinese notions of "Guanxi"(~Relation) and "Mianzi"(~the Face). WIN2000 or LINUX with APACHE and PHP, browser-based interface. Commercial support avai
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http://sourceforge.net
Added: 23-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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Heatcho Help Desk
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Status:
Additional Info: No additional information available...
Restrictions: $179.99
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Platforms: PHP4, MySQL
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Help desk requires solely PHP4 and MySQL. Complete source code is included giving you absolute control over the help desk. One of the few help desks that includes full source code.
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http://www.heathcosoft.com
Added: 23-Jan-2004 | Reviews: 0 | Rating: 0 | Votes: 0
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